Terms of Service

These Terms of Service (“Terms”) form a binding agreement between you and CSXII LTD (trading as Swizero), company number 17156821, registered office 128 City Road, London EC1V 2NX, United Kingdom (“CSXII”, “Swizero”, “we”, “us”, “our”).

Please read these Terms carefully before using our website or joining our waitlist. By accessing our website or submitting your details to our waitlist, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Acceptance of Terms

By accessing or continuing to use our website after these Terms are published or updated, you accept them in full. Where we make material changes to these Terms, we will give affected users at least 14 days’ prior notice by email. Your continued use of our website after the effective date of any change constitutes your acceptance of the revised Terms.

If you are using our website on behalf of a business or organisation, you represent and warrant that you have authority to bind that entity to these Terms.

2. Service Description

Swizero is an email application currently in pre-launch development. Our website provides information about the product, a waitlist signup, and a referral programme. The Swizero application has not yet launched.

We make no representation that the product will launch on any specific date, or that its features as described at the time of your waitlist signup will remain unchanged. Product scope, feature set, pricing, and availability are subject to change at any time before launch. We will make reasonable efforts to communicate material changes to the product direction to waitlist members by email.

3. Waitlist

Joining our waitlist is informational only. It expresses your interest in receiving early access to the Swizero application. No contract for the provision of the Swizero application or any other service is formed by your waitlist signup. A contractual relationship will only arise if and when we send you a formal invitation to access the product, at which point separate terms for the application may apply.

We reserve the right to close the waitlist, decline to grant access to any individual, or discontinue the product entirely. If we discontinue the product, we will notify waitlist members by email and delete their data in accordance with our Privacy Policy.

4. Referral Programme

Our referral programme rewards waitlist members who refer friends. The current advertised perks are:

• 3 friends referred: skip 25 spots on the waitlist
• 5 friends referred: an extended trial period at launch
• 10 friends referred: Founding Member status with Beta access

These are rewards we intend to honour. However, we reserve the right to modify the structure or value of referral perks by giving at least 30 days’ prior email notice to any waitlist member whose accrued perk level is materially affected by the change. Changes will not retroactively reduce a perk you have already reached at the time notice is given.

Anti-abuse. The referral programme is for genuine personal referrals only. The following conduct is prohibited: submitting false or duplicate email addresses; automating referral submissions; self-referrals; incentivising others to sign up via undisclosed or misleading means; and any other conduct intended to artificially inflate your referral count. Where we have reasonable grounds to believe abuse has occurred, we will send a warning email where reasonably practicable before taking action. Confirmed abuse, or cases of clear fraud, may result in removal from the waitlist and forfeiture of any accrued referral perks without further notice.

Nothing in this section affects your statutory rights.

5. Reviews and Ratings

Where our website displays a star rating, aggregate score, or user review, this represents an aggregate of early user feedback collected via Google reviews, direct email feedback, and other direct channels. We update these figures from time to time as we receive new feedback, and we make no warranty as to their currency or as to their predictive value for your individual experience of the product.

All displayed reviews are from real individuals. We do not fabricate, edit, or selectively suppress reviews except to remove content that is abusive, illegal, or violates our Acceptable Use policy.

6. Acceptable Use

When using our website, you agree not to:

• Submit false, misleading, or fraudulent information
• Automate interactions with our website or API in an unauthorised manner
• Attempt to gain unauthorised access to our systems or data
• Interfere with or disrupt the operation of our website or its underlying infrastructure
• Use our website for any unlawful purpose or in violation of any applicable law or regulation
• Reproduce, distribute, or create derivative works of our content without our written permission
• Impersonate any person or entity or misrepresent your affiliation with any person or entity

7. Intellectual Property

All content on this website, including text, graphics, logos, icons, code, and software, is owned by CSXII LTD or licensed to it and is protected by applicable intellectual property laws including the Copyright, Designs and Patents Act 1988. “Swizero” is a trading name of CSXII LTD.

You may access and view our website for personal, non-commercial purposes. You may not reproduce, republish, or commercially exploit any content without our prior written consent.

8. Beta and Pre-Launch Disclaimer

The Swizero application is pre-launch software. Any demonstrations, screenshots, or feature descriptions on our website represent our current intentions and are subject to change. We do not warrant that the product, when launched, will meet any particular specification described during the pre-launch period.

Where you are a consumer, your statutory rights under the Consumer Rights Act 2015 and other applicable UK consumer protection legislation are not affected by anything in this section or elsewhere in these Terms (see Section 10).

9. Limitation of Liability

To the fullest extent permitted by applicable law, our total aggregate liability to you arising out of or in connection with these Terms and your use of our website is limited to the greater of: (a) £100; or (b) the total amount you have paid to us in the 12 months preceding the event giving rise to the claim.

In no event shall CSXII LTD be liable for any indirect, special, incidental, punitive, or consequential loss or damage, including loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your use of or inability to use our website, even if we have been advised of the possibility of such damages.

The limitations above do not apply to:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot by law be limited or excluded

10. Consumer Statutory Rights

Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015 or any other applicable UK consumer protection legislation. If you are a consumer, you have rights that cannot be excluded or limited by contract. These Terms are intended to sit alongside those rights, not to override them.

11. Indemnity

You agree to indemnify, defend, and hold harmless CSXII LTD and its officers, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable legal costs) arising out of or in connection with: (a) your breach of these Terms; or (b) your violation of any applicable law or third-party right in connection with your use of our website.

This indemnity is proportionate and does not apply to claims arising from our own negligence, breach, or misconduct.

12. Termination

We may remove you from the waitlist and cease providing access to our website if you materially breach these Terms, including confirmed abuse of the referral programme. Where reasonably practicable, we will provide a warning before taking this step, except in cases of clear fraud.

You may withdraw from the waitlist at any time by contacting us at hello@swizero.com. We will confirm removal and process any associated data deletion request in accordance with our Privacy Policy.

13. Force Majeure

We will not be liable for any failure or delay in performing our obligations under these Terms where that failure or delay results from circumstances beyond our reasonable control, including but not limited to: acts of God, pandemic or epidemic, war, terrorism or civil unrest, cyber incidents or distributed denial-of-service attacks, fire, flood, or other natural disasters, labour disputes or strikes, or the failure or outage of third-party services or infrastructure upon which our website relies.

We will notify you as soon as reasonably practicable of any such event and will use reasonable endeavours to resume normal operations.

14. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall, to the minimum extent necessary, be modified so as to become enforceable while reflecting the original intent of the parties as closely as possible. If modification is not possible, the provision shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CSXII LTD with respect to your use of our website and waitlist, and supersede all prior discussions, representations, and agreements relating to the same subject matter.

Nothing in this clause excludes liability for fraudulent misrepresentation or any other liability that cannot be excluded under the Misrepresentation Act 1967 or any other applicable law.

16. Governing Law and Jurisdiction

These Terms are governed by and shall be construed in accordance with the laws of England and Wales. Subject to the paragraph below, you agree to submit to the non-exclusive jurisdiction of the courts of England and Wales in respect of any dispute or claim arising under or in connection with these Terms.

If you are a consumer, nothing in this clause prevents you from bringing proceedings in the courts of the country where you are habitually resident. You will also have the benefit of any mandatory consumer protection provisions of the law of that country.

17. Changes to These Terms

We may update these Terms from time to time. Where a change is material, we will give waitlist members at least 14 days’ prior notice by email, clearly describing what has changed and when the new terms take effect. Minor or non-material changes (such as typographical corrections) may be made without prior notice and will take effect on the date of publication.

The current version of these Terms will always be available at swizero.com/terms, dated with the last-updated date shown at the top of this page.

18. Contact

For questions about these Terms, to report a concern, or to exercise any right under them, please contact us:

Contact form (preferred): swizero.com/contact — select the appropriate subject (General, Feedback, Privacy & data rights, Legal, or Press).

By email (general): hello@swizero.com

By post: CSXII LTD, 128 City Road, London EC1V 2NX, United Kingdom